Here’s the answer: Relationships and Communication.

Think about it—companies and teams are made up of interpersonal relationships. If those relationships aren’t strong, communication suffers. And when communication suffers, creativity, efficiency, and productivity grind to a halt. Mixed messages, confusion, and employees feeling unheard or undervalued all lead to disengagement and decreased performance.

The antidote? Emotional Intelligence (EQ), specifically the skill of interpersonal relationships. Strong leaders don’t just focus on the external—they also turn inward, building self-awareness, confidence, and emotional self-regulation.

So today, I challenge you to do a communication and relationship audit. Ask yourself:
✅ Are my messages clear and consistent?
✅ Do my employees feel heard and valued?
✅ What would my team, peers, or board members say about my communication skills?
✅ Am I leading with a balance of empathy and assertiveness?

Great leadership isn’t just about what you say—it’s about how you say it and how well you connect with others.

Ready to improve? There’s an exercise in my book that walks you through a relationship audit—helping you pinpoint where you shine and where there’s room to grow.

Let’s build stronger relationships and better communication—because when those two thrive, so does everything else.

Best Wishes,

Roberta Moore

EQ-i Coach Founder